Contact DeIPTV
Obtain DeIPTV Help with configuration, payments, or channel requests. Our welcoming staff is on call 24/7 via WhatsApp or reach out by email.
WhatsApp Support
The quickest method to contact us. For faster replies, send a WhatsApp message.
Chat on WhatsAppLive Chat
Like real-time conversations? Engage via chat when possible. If not, please contact us by email.
Start a RequestHelp & Guides
Check the Installation section for device setup instructions and problem-solving advice.
View InstallationGet in touch
General Inquiry
Questions regarding configuration, invoices, or assistance? Get in touch with us.
Sales & Billing Assistance
Receive suggestions, handle subscriptions, or settle payment inquiries.
How Can We Help You?
Pick a category for personalized support and relevant links.
Setup & Installation
Walkthroughs covering Smart TV, Firestick, Android, iOS, MAG, and additional platforms.
Billing & Payments
Payment, invoice, or receipt problems? We rely on Stripe’s secure checkout for transactions.
Technical Issues
Questions about buffering, EPG, or the app? We’ll assist in optimizing your configuration.
Channel Requests
Searching for a specific channel or region? Let us know, and we’ll confirm availability.
Account & Activation
Missing your credentials or activation email? We’ll confirm and resend promptly.
Apps & Compatibility
Receive suggestions for top IPTV apps and ideal settings tailored to your device.
Frequently Asked Questions
Find quick solutions to FAQs about support, setup, billing, and devices.
Include your device, app, plan, and a brief explanation of the problem or inquiry.
Inspect your spam or junk folder. If it’s still absent, contact us via WhatsApp We’ll resend it without delay.
Additional connections are offered as add-ons. For details, inquire with sales when you contact us.
Go to our Installation page for clear instructions on Firestick and other device setups.
Please go through our Refund Policy to learn about eligibility, deadlines, and submitting a request.
Smart TV options: Smart IPTV or IPTV Smarters. Android choices: TiviMate or IPTV Smarters. iOS apps: GSE Smart IPTV or IPTV Smarters.
Ensure a 30+ Mbps connection, use 5GHz Wi-Fi/Ethernet, activate hardware acceleration, expand buffer size, and stop other downloads/streams.
Refresh or reload your playlist and EPG directly in the app settings. In case of problems, delete and reinsert your M3U and EPG URLs.
Major credit cards are accepted through Stripe.
Absolutely, you have the option to control your renewal preferences in your account or seek assistance from support.
Our Response Times
- Priority support: within 1–2 hours
- Email support: 2–8 hours
- Technical issues: Promptly