Privacy Policy

DeIPTV welcomes you. Ensuring the security of your personal information is our commitment. For any queries or concerns about our privacy practices or policies, we’re here to assist. contact us via WhatsApp.

1. Data We Collect

When you register for our IPTV service, inquire about our products, or reach out to us, we collect the personal data you provide voluntarily.

Here is a list of the personal data we gather:

• Contact Information: Your email address for account creation and communication.
• Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number). All payment data is stored by our payment processor and you should review its privacy policies.
• Device and Connection Information: We automatically collect your IP address and device information (such as device type, operating system) when you access our service. This is essential for service delivery and security.

2. How We Use Your Data

Here’s how we use the information we collect or receive:

• To provide and manage your account. We use your information to create your account and keep it functional.
• To process transactions. Your data is used to bill you for using our services.
• To send administrative information. We may use your email to send you information about your account, service changes, and new policies.
• To protect our Services. We use IP and device information for security purposes, such as preventing unauthorized access and mitigating DDoS attacks.

3. Legal Bases for Processing

The following legal grounds serve as the foundation for processing your data:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests, such as for service delivery and fraud prevention.
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

4. Data Retention

We will store your personal information solely for the time required to fulfill the purposes outlined in this privacy policy, except when legal requirements, like tax or accounting rules, necessitate a longer retention period.

5. Cookies & Tracking Technologies

We might use cookies and comparable tracking tools to retrieve or save information. These are primarily functional cookies needed for the website and client area to function correctly. Advertising-related invasive tracking cookies are not used.

6. Third-Party Services

Third-party vendors, service providers, or agents performing duties for us may receive your data if they require access to fulfill their responsibilities. Examples involve:

• Payment Gateways: To process your payments securely.
• Analytics Providers: To help us understand and improve our service (e.g., Google Analytics). Data shared is typically aggregated and anonymized.

7. Data Security

Appropriate technical and administrative security measures have been put in place to safeguard the personal information we process. However, remember that no online environment is entirely risk-free.

8. Your Data Protection Rights

The rights you have over your personal data may vary depending on your location, such as:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to opt-out – You can unsubscribe from our marketing and promotional communications at any time.

If you wish to enforce these rights, please contact us via WhatsApp.

9. Children’s Privacy

Our platform is not designed for individuals below 18 years of age. We make no effort to gather personal data from those under 18.

10. Contact Us

If you need clarification or wish to share thoughts on this policy, please contact us via WhatsApp.